Online troubleshooting for Komilfo
Komilfo has launched a national breakdown service for all brands and all products in closures, sun protection and joinery, accessible online. An exclusive service exclusively reserved for Komilfo members, which will be effective on March 1st.
From left to right: Baptiste Di Rosa, Operational Marketing Manager, Pascal Quenechdu, President, and Antoine le Poulichet, Director of the Komilfo Network, at the press conference on 3 February 2017 in Paris
By launching the web brand "kidepann.fr", the komilfo network wants to position itself in a repair market whose potential amounts to nearly three million annual interventions.
"The repair of blinds and closures represents a significant market which today faces an unreadable offer on the part of professionals, coupled with a virtual absence of installers in the repair market and a requirement Always more increased by consumers, attentive to a global response quality / price / service / reactivity "explains one at Komilfo.
Kidepann.fr will be a service of repair, accessible on line, for all trademarks and all products in closures, protections solaires and joineries.
How it works ? The individual goes to the website kidepann.fr, accessible at all times, establishes in a few clicks a pre-diagnosis and plans the intervention of the repairer within a maximum delay of 48 hours.
In addition to customer loyalty, kidepann.fr is therefore a service provider: 30% of non-customers declare that they have a project in the coming months following the Komilfo troubleshooting intervention.
At the end of June 2017, three months after the launch, Komilfo plans that around 40 convenience stores will have already joined kidepann.fr.
A strong lever for Komilfo members
Komilfo has put in place a number of tools and actions to facilitate the implementation of kidepann.fr with its network of members. The main investment is the recruitment or designation of a convenience store specially dedicated to this activity.
Kidepann.fr thus makes available to the members three connected tools:
- www.kidepann.fr, a responsive website designed to be simple and easy, allowing the customer to make an appointment with just a few clicks.
- A platform dedicated to managing the activity by the member, a tool for troubleshooting, a profitable activity. This back office allows you to manage schedules, supervise customer accounts and appointments, billing, payment, simplified customer follow-up and follow-up of activity dashboards ...
- The convenience store is equipped with a digital tool, a tablet business application in order to carry out customer follow-up in real time and in a professional way. From this application, the convenience store accesses a true management interface to simplify the work and increase productivity. On the program: visualization of the planning, quotations, customer cards, visit report, possibility to propose the signature on tablet ...
BAVELLONI STARTING NEGOTIATIONS ON THE PURCHASE OF GLASTON PRE-PROCESSING BUSINESS IN USA AND CANADA
Bavelloni SpA is starting negotiations with Glaston Corporation on the purchase of the company’s Glass Pre-Processing business in USA and Canada.
This operation is aimed at consolidating Bavelloni’s presence in the United States and Canada, where the Company is currently represented by Glaston America.
In line with its strategic plans, Bavelloni SpA is committed to strengthen its position through a direct presence in North America, which is one of its main markets.
By investing in the USA, Bavelloni SpA will be able to be closer to its numerous loyal customers, to promote the Bavelloni brand and to put more and more focus on the local business.
At the same time, Glaston and Bavelloni SpA are defining the renewal of their collaboration where Glaston acts as official Bavelloni distributor in Mexico, Brazil and Singapore area.
“The American market has always been very important to the Bavelloni brand” states Mr. Franco Pirola, Sales Director and Partner in Bavelloni SpA. “This transaction will enable us to further expand our presence and our business in the United States and in Canada. The collaboration with Glaston has been crucial in the last 18 months, and it will continue to be so even in the future.”
Bavelloni SpA
Next GPD in Turkey
The next Glass Processing Days will be held in Turkey in Istanbul on 8-9 March, 2017
Legal Liquidation for ALU MIROITERIE DES ALBERES
ALU MIROITERIE DES ALBERES, located in Perpignan (66000), has been declared as a list of receivables arising after the judgment of the court of TRIBUNAL DE COMMERCE DE PERPIGNAN on 18-02-2017.
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